Shipping Policy

Order Processing

Orders are processed within 1–5 business days after payment confirmation.

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

Delivery Time

Estimated delivery time:

10–20 business days

Delivery times may vary depending on your location, carrier availability, customs processing, and other circumstances beyond our control.

Please note that delays may occasionally occur due to weather conditions, transportation issues, or customs procedures.

Order Tracking

After your order has been shipped, you can track your package using the tracking information provided in your shipping confirmation email.

Please allow 24–48 hours for tracking information to become available or update after shipment.

Shipping Fee

We currently ship to customers in supported locations worldwide.

Standard shipping fee:

$5.99 USD

Shipping fees may vary during promotional periods or special campaigns.

Shipping Address Changes

If you need to update your shipping address, please contact us as soon as possible after placing your order.

We will make reasonable efforts to assist with address changes before order processing begins. Once an order has been processed or shipped, address changes may no longer be possible.

Company Information

PurelyViora is operated by:

HONG KONG SHENG MAO TRADING CO., LIMITED

Contact Us

If you have any questions regarding your shipment, please contact our customer support team:

PurelyViora Customer Support

Email:
service@purelyviora.com